A Slice of Advice for Customer Success Managers
Take a slice (or two) of advice from this week's edition of the CSN! We're sharing blogs filled with wisdom on how you can become an even better Customer Success Manager.
If you know someone who would benefit from this newsletter, just forward this email along or send them this link!
How CS Teams Can Improve Their Trust in Data
Data is invaluable with every step of the customer journey. From pitching to renewals, this blog discusses which types of data should be shared and trusted depending on your stage in the customer journey.
How to Be a Good Customer Success Manager
What does it take to be a good CSM? It's one of the fastest-growing roles in the SaaS industry, and this blog shares advice from current CSMs on what it takes to be great in this role and how you can outshine the competition.
Navigating the Future of Customer Success
This blog predicts key trends important to customer success roles in the coming year. These trends could help position customer success teams and the customer success industry for success.
Customer Success is a Mindset
Hear Stephanie Hamilton, a 15+ year Customer Success leader, in this interview recap blog. She shares her most significant challenges, biggest pieces of advice, and nuggets of wisdom from her career that can help others in the CS space.
In Other SaaS CS News 🚨
We'll leave you with...
"Is the ongoing drought in California coming to an end? California’s snowfall in the mountains nearly doubled the seasonal average this year, giving the drought-stricken state hope." (Thanks to The Good News Network)
California has had a three-year-long drought, and many reservoirs and lakes show its negative effects.
Experts say that if the wet season continues, there’s a chance it could reverse the last three years of drought. Keep Reading-->