A Spring Cleaning of Your Customer Engagement Strategies
In this edition of the CSN, get ready to learn how to freshen up and revamp your customer engagement strategies this spring!
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The Engagement Model to Drive SaaS Customer Success
Looking for the best customer engagement model? You've come to the right place. See how this engagement model will help drive your customer success organization and effectively engage your customers with your product or service.
Engaging The Unengaged Customers
Learn how to build memorable customer experiences by investing in the engagement phase, knowing which metrics will be the most useful, and what Customer Experience tools will benefit you (and the customer) the most.
Effective Customer Engagement Model & Best Practices
Customer engagement models facilitate customer engagement with the product and the business. See what model and best practices work best for your business and will help your customers get the support they need to stay engaged.
Motivation vs. Discipline — Skyrocket Customer Engagement
When working with your customers, you have to be an effective coach, striking the right balance between motivation and discipline. Explore the differences between motivation and discipline & how to effectively apply them to engage customers.
In Other SaaS CS News 🚨
We'll leave you with...
"CRISPR (also known as Cas9) is a gene editing technology that has reversed 'permanent' vision loss in a recent research study and is a glimmer of hope to those who suffer from Retinitis Pigmentosa." (Thanks to the Good News Network)
Researchers in China have used a genome-editing technique, CIRSPR, to correct a mutation that leads to the condition in both mice and humans.
The ability to edit the genome of neural retinal cells—particularly any unhealthy or dying photoreceptors—could be a life-changing treatment for patients fighting diseases such as Retinitis Pigmentosa —> Keep Reading