Building the Customer Success Dream Team
This week's edition of the Customer Success Newsletter shares all the resources and guides needed to build a Customer Success dream team!
If you know someone who would benefit from this newsletter, just forward this email along or send them this link!
A Startup’s Guide to Building a Customer Success Team
This blog is for the startup folks! Read along to see how to build out an effective team structure, hiring tips, training goals, and impactful metrics that will enhance and grow your new customer success organization.
How to Onboard New Employees at Scale
Ready to level up your employee onboarding game? Read this blog to learn practical tips and strategies to effectively onboard new hires at scale and integrate them seamlessly into your team.
How to Establish a Successful Customer Success Team
If you're struggling to build a customer success team or strategy for your company, this is a must-read. This read offers tactile advice and insights on team structure, key hires, and navigating Customer Success without a dedicated team.
Benefit From a Non-Traditional Customer Success Team
Learn why a Customer Success organization should consider a non-traditional approach for hiring Customer Success team members, including what traits to look for and the role of First Principles in finding new hires.
In Other SaaS CS News 🚨
Melanie Moshi
We'll leave you with...
"Researchers captured footage of the world's deepest-living fish ever recorded near Japan, called the Mariana snailfish, almost 5 miles below the ocean surface." (Thanks to The Good News Network)
The unique gel-like skin of the snailfish allows it to withstand pressure equivalent to 1,600 elephants.
Studying the Mariana snailfish and other deep-sea creatures could provide insights into the origins of life on Earth and how life can thrive in extreme conditions —> Keep Reading