Collaborate & Listen; CSN is Back With a Brand-New Edition
This week's CSN focuses on collaboration! Cross-collaboration is essential for optimizing Customer Success teams, and we've lined up some awesome resources to prove it.
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How CS and Product Management Teams Work Together
Each team has similar roles and goals, but it is essential to align Customer Success and Product Teams to create positive customer experiences and avoid any unnecessary friction between cross-sell or upsell opportunities.
Why Leaders Should Support Engineering & CS Collaboration
There are huge benefits when the technical builders work directly with the team who knows users' product usage best. Learn what strategies create and promote successful cross-team collaboration between engineering and customer success.
Cross-Functional Work vs. Cross-Team Collaboration
Cross-functional work is work that teams in different departments complete together within one organization. For businesses to work efficiently and achieve their most important projects, see why cross-functional work is necessary.
It's Ok To Ask Stupid Questions
Asking questions is essential for effective communication and collaboration within an organization. If you are working in a team or group setting, asking questions is necessary to ensure everyone understands the task and to minimize mistakes.
In Other SaaS CS News 🚨
Xu Zhang
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Arvind Mehrotra
We'll leave you with...
"A newly-pioneered wearable vest, called the 'Myoshirt,' has been researched and tested to increase mobility and strength for those who suffer from arm immobility." (Thanks to The Good News Network)
The mechanical movements can be tailored to the individual's preferences, so the user is always in control and has the option to override the device at any time if needed.
An individual suffering from a rare form of muscular dystrophy was increased by 61% using the “Myoshirt.” Keep Reading-->