By Hally Darnell — Jul 1, 2022 How do you manage feature requests? — Issue #25 How SaaS Companies Manage Feature Requests | UseResponseLearn how SaaS companies manage feature requests, development challenges, and what feature request tracking software they use to keep requests in order.UseResponseAnna Kuzma5 Models for Monetizing Customer Success - ESGFor some, monetizing Customer Success may feel like a long way off. Others are but a hop, skip, and a jump away.ESGDefining the Customer Success Operations RoleCustomer Success Operations ensure that CS initiatives are carried out as efficiently and effectively as possible. This means optimizing the CS workflows to be scalable while using the most appropriate digital tools to fulfill its work.Vitally TeamVitally TeamThe new standard for customer healthThere’s a new standard for customer health. Because when the whole world stops, that’s when you have to start (re)thinking.Jo JohanssonIn Other News: The professor who beat roulette.