It's Time to Improve Customer Retention

Ready to improve Customer Retention at your organization? This week's CSN shares actionable strategies to help boost your Customer Retention Rate (CRR).

It's Time to Improve Customer Retention
Raise your hand if you are ready to improve Customer Retention! 🙋

If you know someone who would benefit from this newsletter, just forward this email along or send them this link!

3 Tips to Boost Customer Retention

Multiple factors drive customer retention, but there are some efforts, conversations, and recommendations that Customer Success Managers can strategically focus on to create long-term & mutually beneficial partnerships.

How to Reduce Churn and Increase Retention Udemy Course

On the lookout for your next online learning course? We have you covered. This Udemy course covers 20 easy-to-implement strategies to reduce your churn rate in less than 3 months and increase your customer retention across the board.

7 Effective SaaS Retention Strategies

Data shows that you can save 10–30% of customers who want to cancel. To achieve these results, this blog will guide you through customer retention strategies as a series of steps & see which step should be your first action plan.

How To Calculate & Improve Your Customer Retention Rate

Customer retention is essential for business success because retaining existing customers is cheaper than acquiring new ones. Learn how to accurately calculate a Customer Retention Rate (CRR) and some key benefits of improving CRR.

In Other SaaS CS News 🚨

Customer Success Outreach: How To Email Customers & Get A Reply!
As a CSM, you can’t give tailored, high touch assistance to your customers if they won’t reply! Here’s some advice from experienced Customer Success leaders on how to reach your customers.
‎The Customer Success Channel: Julie Raeder, CS Coach at Dooly - Transition into Customer Success on Apple Podcasts
‎Show The Customer Success Channel, Ep Julie Raeder, CS Coach at Dooly - Transition into Customer Success - Feb 22, 2023
4 Ways to Turn Your KPIs Into Strategic Assets | Gainsight Software

We'll leave you with...

"In this latest research report, scientists have studied and identified five sleeping habits that could add years to your life." (Thanks to the Good News Network)

This transformative sleep research will be presented at the American College of Cardiology’s Annual Scientific Session later in March.

The researchers examined figures from more than 172,300 American adults who participated in an annual health survey from 2013 to 2018.

Life expectancy was 4.7 years greater for men and 2.4 years greater for women who reported having all of five quality sleep measures reported in the research study. --> Keep Reading

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