Sleighing Customer Success Leadership in 2023
In this edition of the CSN, get inspired to lead your Customer Success team to achieve their goals in 2023!
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Top 15 Customer Experience Quotes To Inspire You in 2023
Effectively understanding and executing CX analytics operations can improve the customer experience at your company. This blog shares quotes to inspire you to think differently about your marketing and business strategies.
Key Trends from Customer Success Leadership Study
Based on a survey of over 1,000 Customer Success leaders, ChurnZero's third annual Customer Success Leadership Study reveals the top trends and opportunities in Customer Success from 2022.
Non-Performative Ways to Boost Employee Morale
Employee morale is critical to achieving Customer Success and business outcomes. See how Customer Success leaders and individual contributors can take steps to boost employee morale in a genuine, meaningful, and impactful way.
The Chief Customer Officer: Roles, Responsibilities, and ROI
The value of the customer is at the forefront of any business, and a Chief Customer Officer can help. In this blog, read everything you need to know about the Chief Customer Officer leadership role—including what they can do for you.
In Other SaaS CS News 🚨
We'll leave you with...
"The need for critical minerals continues to grow, but the extraction process is now environmentally friendly. A new mining robot has proven that sustainable ocean mining is possible." (Thanks to The Good News Network)
A company proved it's possible to harvest nodules with precision and smart learning rather than dredging with destructive plows. Eureka 1 is the world’s first undersea selective mining robot.
The underwater robots are not tethered to a vessel and don’t make contact with the seabed. Instead, they hover above the seabed to extract the minerals. Keep Reading ->