Team

Hally Darnell

Editorial Director

Hally is a seasoned marketer in the B2B SaaS space. She currently serves as a Director of Demand Generation at Vitally, where she owns the editorial direction of The Customer Success Newsletter. Connect with her on LinkedIn.

Haley Teeples

Editor

Haley is a passionate content marketer in the B2B SaaS world. Currently the Content Specialist at Vitally, she is one of the creative forces and editors behind the Customer Success Newsletter. Connect with her on LinkedIn.

Alex Bakula-Davis

Editor

Alex is a customer and data-driven Customer Success leader focused on building teams and processes to increase retention, adoption and growth. He founded The Customer Success Newsletter in April 2016. Currently, he serves as Vice President of Customer Success at Extracker. Connect with him on LinkedIn.