The CS communities you should join — Issue #27
Top 5 Customer Success communities to join | ChurnZero
Check out our roundup of the top five Customer Success communities you should consider joining and becoming a member of today.
Cori Pearce
Why you need to think about renewals before a customer even signs up.
A conversation with two experts in the space.
Eugene Lee
How to Apologize to a Customer for Bad Service
The customer is always right. It may be a cliché, but it’s also true, especially when it comes time to make an apology. Read our templates and learn how to apologize for bad customer service.
2022 Guide to Customer Success: Definition, Value, and More
Customer success equals business success. When you implement customer success strategies and have team members onboard, you’ll see the benefits in your bottom line.
Read all of Melissa’s articles
In Other News: Is daylight savings here to stay?